VALIDITY AND RATES
Rates disseminated in the website «www.arcenciel.nc» are indicative only for the curent period, except Chrismas and new year. They may be modified at any time with or without notice, on the initiative of our contractors (hotels, airlines, carriers, ...) and without the responsibility of Arc en Ciel Voyages being questioned. Only the confirmation invoice sent is taken into account.
Rates in this website are given in good faith, however they can be modified at any moment, with or without prior notice, depending on the requirements of our Contractors (hotels, airline companies, transporters etc.) and for which Arc en Ciel Voyages cannot accept any responsibility. Only the Confirmation Invoice, issued for each file, will guarantee the correct rate.
Rates in this website are given with taxes included. These taxes are specified for each service : the T.S.S. (Taxe de Solidarité sur les Services) currently at 5% ; the T.H.N. (Taxe Hôtelière sur la nuitée) the amount of which depends on the hotel and room category ; the AAC (Additional Airfare Contribution) applicable to all Air Calédonie domestic air tickets.
These taxes are subject to modification, with or without prior notice. All modifications to the taxes will entail an immediate change to the rates indicated in the website. Without the responsibility of Arc en Ciel voyages being questioned.
Children's rates apply to children aged less than 12 years old (unless specifically noted otherwise), travelling and accommodating with their parents.
The management fees include out not restricted to:
QUOTATIONS / RESERVATIONS
Quotation and reservation requests should be made to our Arc en Ciel Voyages office, by fax or email exclusively :
Arc en Ciel Voyages
Fax : (687) 27 62 77
E-Mail : email@example.com
Reservations requests are subject to the availability of the services demanded. Arc en Ciel Voyages will do our best to reply to the requirements of the client, but cannot be held responsible in the case of unavailability of one or more requested services.
In order to action your requests, each reservation must clearly indicate:
- Surname and Christian Names of all passengers
- Children’s ages
- Arrival and Departure dates, plus Flight Numbers
- Name, type and date for each service
The clarity and the readability of a reservation request is the responsibility of the sender, Arc en Ciel voyages shall not be responsible for any misunderstanding of request.
A deposit amounting to 25% of the invoice is requested upon reservation. The outstanding amount of the invoice for each folder "passenger" must be on the account of Arc en Ciel Voyages at least 14 days before arrival.
The full amount must be paid and received into Arc en Ciel Voyages’s account, 21 days prior to the arrival of the group, together with the name list of the participants.
If the payment is not received within the specified time period by Arc en Ciel Voyages, we reserve the right to cancel the services reserved due to non-respect of the General Sales Conditions.
Payments may be made by bank transfer, by credit carte Visa or Eurocard or cheque made out to Arc en Ciel Voyages. The amount owing should be on the Arc en Ciel Voyages account by the set date.
Our account details are as follows :
Bank : B.C.I. (Banque Calédonienne d’Investissement)
Address : Agence Victoire, 50-52 Avenue de la Victoire – 98 801 NOUMEA CEDEX – NOUVELLE CALEDONIE
Company : ARC EN CIEL VOYAGES S.A.R.L.
Establishment Code : 17499
Code ‘Guichet’: 00010
Account Number : 15510802016 – Clé RIB : 39.
Iban : FR76 1749 9000 1015 5108 0201 639
IMPERATIVE : Payments by bank transfer must always show « Payment without fees for the beneficiary ».
Please forward a copy of the bank transaction slip to Arc en Ciel Voyages by fax.
The franc « CFP » is the currency in use in New Caledonia. Payment should be made in this currency. The only other currency accepted from the CFP is the Euro.Fees will be at the cost of the sender.
All modifications to your confirmed itinerary, which are requested by the passengers during their visit, will entail fees of 5 000 CFP (41.90 €) to be paid by the passengers.